Shipping policy

SHIPPING POLICY
At [STORE NAME], we strive to get your orders to you as quickly and seamlessly as possible. Below are the details of how shipping and delivery work on our platform.
1. Order Processing Time
 All orders are processed within [PROCESSING TIME] (excluding Sundays and national holidays) after receiving your order confirmation email.
 Orders placed after [CUT-OFF TIME, e.g., 2:00 PM IST] or on non-business days will be processed on the next business day.
 You will receive a secondary notification once your order has shipped.
2. Shipping Methods & Delivery Timeframes
We partner with reliable courier services to ensure safe delivery across India.3. Shipping Costs
 Standard Shipping Fee: [SHIPPING COST] on orders below [FREE SHIPPING THRESHOLD].
 Free Shipping: We offer Free Standard Shipping on all orders above [FREE SHIPPING THRESHOLD].
 Express Shipping Fee: [EXPRESS SHIPPING COST] applied at checkout.
 Cash on Delivery (COD) Fee: An additional handling fee of [COD FEE / e.g., ₹50] applies to COD orders.
4. Tracking Information
 Once your order is dispatched, you will receive an email and/or SMS containing your Tracking ID and a link to track your package in real-time.
 You can also log into your account on our website and view your tracking details under [MY ORDERS / ORDER HISTORY].
5. Delivery Issues and Delays
 Unexpected Delays: While we try our best to deliver on time, shipments may occasionally be delayed due to courier logistics, weather conditions, festive seasons, or political disruptions.
 Failed Delivery Attempts: Our courier partners will attempt delivery up to [NUMBER OF ATTEMPTS, e.g., 3 times]. If you are unavailable or the package is refused, it will be returned to our warehouse. Additional re-shipping costs may apply for re-dispatch.
 Incorrect Delivery Address: Please double-check your shipping address at checkout. We are not responsible for orders lost or delayed due to incomplete or incorrect address details provided by the customer.
 Damaged Package upon Arrival: If the outer packaging appears tampered with or severely damaged at the time of delivery, please do not accept the package and contact us immediately.
6. Customer Support
If you have any questions regarding your delivery status, please contact us:
 Email: [EMAIL ADDRESS]
 Phone / WhatsApp: [PHONE NUMBER]
 Hours: [OPERATING HOURS, e.g., Mon–Sat, 10:00 AM – 6:00 PM IST]